Please read carefully the following before making your booking or enquiry request.
You must provide your own linen i.e. sheets & towels. A top & bottom sheet + pillowcase is to be supplied for each bed used. Should you decide not to bring linen, you may hire it from shop & pick up when collecting keys. A linen price will be sent when a confirmed booking is received.
ABSOLUTELY NO SLEEPING BAGS OR SWAGS ARE TO BE USED AS LINEN.
2. Staying at Elenora
The units are perfect for a family or small group. UNIT 1 sleeps 5 only & UNIT 2 sleeps 4 only. There are NO EXCEPTIONS to that number. The units are not party units & you are expected to respect your neighbours and keep noise to a minimum after 10pm.
We generate our own power supply, so the units run on a solar system with battery storage + a generator backup. Only the electrical appliances that the units supply are to be used. TOTALLY BANNED are hairdryers, car fridges, coffee machines, frypans etc. Should these appliances be used, the system will definitely overload, resulting in the units having no power. The on-site manager will have to be called out, for which you may be charged a call-out fee to have power restored. MEDICAL EQUIPMENT, PHONE & COMPUTER CHARGES ARE EXEMPT.
4. There are to be: NO INFLATABLE POOLS filled up and used on the premises of the Units.
5. Self clean
The units are provided in a clean & comfortable manner. As there are no cleaners, you are expected to leave the unit/s ‘as you find it’. We provide all cleaning equipment & vacuum cleaner. All rubbish is to be removed & disposed of at the tip on departure. Should the unit need extra cleaning, it will be deducted from your Bond.
6. On arrival
The person making the booking must be one of the residing guests. A registration form is to be filled out at shop on arrival before keys are issued.
We have on-site managers who live close by and are easily contactable & readily available should you need their assistance. Their contact details are on the fridge.
8. In case of emergency
There is an AMBULANCE based at Happy Valley 24/7
9. We provide
All cleaning equipment – mop, broom & vacuum cleaner
All cleaning products
1 roll toilet paper
Chux & scourer
Washing up detergent
2 tea towels
Garbage bin liners for inside & outside bins